Frequently Asked Questions

Find answers to common questions about our sports gear and services

How do I determine the right size for my athletic gear?

Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements for apparel, footwear, and equipment to ensure a perfect fit.

Are your products covered by a warranty?

Yes, all Rome US Official hardware and equipment come with a limited 1-year manufacturer warranty against defects in materials and workmanship.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Do you offer international shipping?

Currently, Rome US Official ships exclusively within the United States. We are working on expanding our reach to international athletes soon.

How should I care for my high-performance apparel?

To maintain fabric integrity, we recommend machine washing in cold water with like colors and hanging to dry. Avoid bleach and fabric softeners.

How can I track my shipment?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website.